Drivefile Terms of Service

Drivefile provides software tools that allow users to scan, index, catalog, search, and organize information about external drives, storage devices, folders, files, and related metadata.

Drivefile is designed for informational, organizational, and productivity purposes only. Drivefile is not a backup service, data recovery tool, drive repair utility, forensic tool, or hardware diagnostic product.

Drivefile may be available across macOS, Windows, Linux, web browsers, and mobile platforms.

Drivefile is provided by Drivefile.

References to "Drivefile", "we", "us", or "our" mean the provider of the Drivefile software and services.

You must be at least 18 years old to purchase or use Drivefile.

If you use Drivefile on behalf of a company, agency, studio, organization, or other legal entity, you confirm that you have authority to accept these Terms on behalf of that organization. In that case, "you" refers to both you as an individual and the organization you represent.

Subject to your compliance with these Terms and payment of any applicable fees, Drivefile grants you a limited, non-exclusive, non-transferable, revocable license to install and use the Drivefile software for your personal or business use.

This license does not transfer ownership of Drivefile or any intellectual property rights to you.

You must not:

• Copy, resell, sublicense, rent, lease, or distribute Drivefile without permission.
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of Drivefile, except where permitted by law.
• Modify, adapt, or create derivative works based on Drivefile.
• Circumvent license checks, activation systems, usage limits, subscription controls, or security features.
• Use Drivefile in a way that breaches these Terms or applicable law.

Drivefile scans file and folder metadata from connected drives and storage locations so it can create a searchable catalog.

Depending on the version and features used, Drivefile may read information such as:

• File names.
• Folder names.
• File paths.
• File sizes.
• File extensions.
• Created, modified, and accessed timestamps.
• Drive names, volume names, and storage identifiers.
• Basic technical metadata.
• Thumbnails or previews, where supported.

Drivefile does not need to copy your original files in order to build a catalog.

Drivefile is designed to perform read-only indexing of file and folder metadata.

Except for optional features that you deliberately use to change local files, such as duplicate cleanup tools described below, Drivefile is not intended to modify, repair, delete, edit, format, encrypt, decrypt, or otherwise change the original files on your drives.

However, you remain responsible for how you use your device, operating system, drives, and connected storage. You should always maintain appropriate backups before using any software with important storage devices.

Drivefile may offer optional cleanup features that help you identify potential duplicate files and choose whether to remove selected copies.

Duplicate cleanup actions are user-directed. Drivefile does not decide to delete your files without your instruction.

Where supported by your operating system, file system, permissions, and storage device, Drivefile may move selected duplicate files to the Trash, Recycle Bin, or equivalent system location rather than immediately deleting them permanently.

You are responsible for reviewing any files selected for cleanup before confirming the action. Duplicate detection can be affected by file names, metadata, file contents, hashes, previews, storage errors, interrupted scans, or other technical limitations, and we do not guarantee that duplicate suggestions will be complete, accurate, or suitable for deletion.

Files moved to Trash or Recycle Bin may still be recoverable for a limited time, but recovery is not guaranteed. Some drives, network locations, removable media, permissions, operating systems, or cleanup settings may bypass Trash, fail to move files, empty Trash automatically, or make restoration unavailable.

You should maintain independent backups and should not use Drivefile cleanup features on files that are the only copy of important data.

Storage devices can fail for many reasons, including age, wear, defects, file system errors, power issues, physical damage, improper ejection, corruption, malware, operating system issues, or other unknown causes.

To the maximum extent permitted by law, Drivefile is not responsible for:

• Drive failure.
• File corruption.
• Missing files.
• Data loss.
• Hardware damage.
• Reduced drive performance.
• Failed scans.
• Incomplete indexes.
• Operating system issues.
• Losses arising before, during, or after use of Drivefile.

You acknowledge that using external drives and storage devices carries inherent risk and that you are responsible for maintaining your own backups. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Drivefile is not a backup tool and must not be relied upon as the only record of your files, folders, drives, projects, or storage contents.

Drivefile does not provide data recovery services and does not guarantee that files shown in an index still exist, are complete, are readable, or can be recovered.

You are solely responsible for maintaining independent backups of your important data.

Drivefile aims to provide useful indexing and search results, but we do not guarantee that any scan, catalog, preview, thumbnail, metadata record, or search result will be complete, accurate, current, or error-free.

Indexing results may depend on:

• Drive condition.
• Drive speed.
• File system type.
• Operating system permissions.
• File permissions.
• Hidden files.
• Corrupted files or folders.
• Unsupported file types.
• Interrupted scans.
• App version.
• Sync status.
• Hardware or operating system limitations.

You are responsible for verifying important information before relying on it.

Drivefile may offer optional cloud sync, web dashboard, mobile app, and workspace features.

If you enable cloud sync or join a workspace, selected drive catalog information may be uploaded, processed, stored, and synced so it can be accessed across authorized devices and users.

This may include:

• File and folder metadata.
• Drive catalog data.
• Search index data.
• Thumbnails or previews.
• Device and sync status.
• Workspace membership information.
• Account and license information.

You are responsible for ensuring that you have the right to upload, sync, share, or process any file metadata, folder names, project names, client names, previews, or related information through Drivefile.

If you create, administer, or join a Drivefile workspace, you are responsible for how that workspace is used.

Workspace administrators may be able to manage users, permissions, shared catalogs, billing, and workspace settings.

You must not add users to a workspace or sync drive catalogs to a workspace unless you have the appropriate authority to do so.

Drivefile is not responsible for disputes between workspace owners, administrators, members, employers, contractors, clients, or other third parties regarding access to shared catalog data.

You may need an account to access paid features, cloud sync, workspaces, licenses, subscriptions, mobile apps, or the web dashboard.

You are responsible for:

• Providing accurate account information.
• Keeping your login details secure.
• Maintaining control of your email account.
• Preventing unauthorized access.
• Not sharing license keys or access credentials outside permitted use.

You must notify us if you believe your account has been compromised. We may suspend or restrict access if we suspect misuse, fraud, security risk, breach of these Terms, or unauthorized access.

Drivefile may offer free trials, one-time purchases, paid licenses, cloud subscriptions, workspace plans, or other paid services.

Prices, features, usage limits, license terms, and billing periods will be shown at the time of purchase or subscription.

You agree to pay all applicable fees for the plan or license you choose.

Where Drivefile is sold as a one-time license, that license applies only to the features, devices, duration, and usage limits stated at the time of purchase.

Where Drivefile is sold as a subscription, your access to subscription features may continue only while your subscription remains active and paid.

Drivefile may offer free trials, limited trials, promotional pricing, discounts, or beta access.

We may change, limit, withdraw, or end trials and promotional offers at any time, provided this does not affect rights you have already acquired under an active paid purchase.

Trial features may be limited by time, device, scan count, drive count, storage, sync volume, or other usage limits.

Because Drivefile offers free preview access before purchase, paid purchases are generally final and non-refundable once access to the paid app, license, subscription, or workspace features has been provided, except where required by applicable law.

Free preview access is provided so you can evaluate Drivefile before deciding whether to purchase.

For subscriptions, you may cancel future renewals according to the cancellation process provided in your account, billing portal, app store, or payment platform. Cancellation stops future billing but does not automatically refund previous payments unless required by law.

We may refuse refund requests where a user has purchased Drivefile, used paid features such as scanning, indexing, searching, cleanup, or workspace tools, and then requests a refund after receiving the benefit of the product, except where applicable consumer law requires otherwise.

We reserve the right to refuse refunds in cases of abuse, fraud, misuse, breach of these Terms, or repeated refund requests, except where refusal would breach applicable consumer law.

Drivefile may be distributed through third-party platforms, app stores, or payment providers.

If you download, purchase, or subscribe to Drivefile through a third-party platform, that platform's terms, billing rules, refund rules, and privacy policy may also apply.

We are not responsible for delays, restrictions, account issues, payment issues, or platform rules imposed by third-party providers.

Drivefile may release updates, patches, improvements, bug fixes, or new features from time to time.

We may add, change, suspend, or remove features as the product develops.

We do not guarantee that Drivefile will remain compatible with every operating system, device, file system, storage device, app store version, browser, cloud provider, or third-party service.

You are responsible for keeping your device, operating system, and Drivefile app reasonably up to date.

Drivefile may offer beta, experimental, preview, or early access features.

Beta features may be incomplete, unstable, inaccurate, or subject to change. They may be changed, limited, or removed at any time.

You should not rely on beta features for critical workflows, business continuity, or the only record of important drive information.

You agree not to misuse Drivefile.

You must not:

• Use Drivefile for unlawful purposes.
• Attempt to access accounts, workspaces, systems, or data without permission.
• Interfere with Drivefile servers, networks, APIs, or infrastructure.
• Circumvent license, billing, subscription, security, or usage controls.
• Upload, sync, or share data you do not have the right to process.
• Use Drivefile to infringe intellectual property rights.
• Use Drivefile to distribute malware, harmful code, or illegal content.
• Abuse support channels, trials, refunds, promotions, or account systems.
• Resell Drivefile access without written permission.
• Use automated scraping, excessive requests, or reverse engineering against Drivefile services.

You retain ownership of your files, folders, metadata, catalog data, previews, and other content you provide or sync through Drivefile.

You grant Drivefile a limited license to process, store, transmit, display, and use that data only as necessary to provide, secure, maintain, and improve the Drivefile services you choose to use.

This license ends when the data is deleted from Drivefile systems, subject to backups, legal obligations, and reasonable technical limitations.

Drivefile, including its software, branding, design, website, app interface, features, logos, trademarks, documentation, and related materials, is owned by us or our licensors.

You must not copy, reproduce, modify, distribute, or create derivative works from Drivefile materials unless we give you permission or the law allows it.

Feedback, suggestions, or ideas you provide may be used by us without obligation to compensate you, provided we do not claim ownership of your underlying private data.

Drivefile may integrate with or rely on third-party services, such as payment processors, authentication providers, hosting providers, analytics tools, app stores, email providers, cloud infrastructure, or storage services.

We are not responsible for the availability, performance, security, policies, content, or behavior of third-party services.

Your use of third-party services may be subject to their own terms and privacy policies.

Your use of Drivefile is also governed by our Privacy Policy, which explains how we collect, use, store, and protect information.

You should read the Privacy Policy carefully before using Drivefile.

We may suspend, restrict, or terminate your access to Drivefile if:

• You breach these Terms.
• You fail to pay applicable fees.
• We suspect fraud, misuse, abuse, or security risk.
• We are required to do so by law.
• Your use creates risk for Drivefile, other users, or third parties.
• We discontinue part or all of the service.

You may stop using Drivefile at any time. Termination does not remove any payment obligations already incurred or any provisions intended to survive termination.

We may modify, suspend, or discontinue part or all of Drivefile at any time.

Where practical, we will try to provide reasonable notice before discontinuing material paid services, but we cannot guarantee that every feature or service will remain available indefinitely.

Drivefile is provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, we disclaim all warranties, representations, and conditions, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, compatibility, and non-infringement.

We do not guarantee that Drivefile will be uninterrupted, secure, error-free, accurate, complete, or compatible with all systems, devices, drives, file systems, or workflows.

You use Drivefile at your own risk.

Nothing in these Terms affects any statutory rights that cannot lawfully be excluded.

To the maximum extent permitted by law, Drivefile will not be liable for:

• Data loss.
• File corruption.
• Drive failure.
• Hardware damage.
• Loss of profits.
• Loss of revenue.
• Loss of business.
• Loss of goodwill.
• Loss of opportunity.
• Business interruption.
• Loss arising from inaccurate or incomplete indexing.
• Loss arising from duplicate cleanup actions, files moved to Trash or Recycle Bin, files permanently deleted, or files that cannot be restored.
• Loss arising from unauthorized access caused by your failure to secure your account or device.
• Indirect, incidental, special, consequential, or punitive damages.

Where liability cannot be excluded, our liability will be limited to the maximum extent permitted by law. For paid users, and unless the law requires otherwise, our total liability for claims relating to Drivefile will not exceed the amount you paid to Drivefile for the relevant product or service in the 12 months before the claim arose. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

If you are a consumer, you may have legal rights that cannot be excluded or limited by these Terms.

Nothing in these Terms is intended to remove, restrict, or reduce your statutory consumer rights.

If any part of these Terms conflicts with mandatory consumer protection law that applies to you, that law will take priority.

If you use Drivefile for business purposes, you are responsible for determining whether Drivefile is suitable for your intended use.

You are also responsible for ensuring appropriate backups, security policies, permissions, data protection compliance, staff training, workspace access controls, and client confidentiality procedures.

Drivefile should not be used as the sole system for critical business continuity, legal records, compliance records, client delivery, archiving, or disaster recovery.

If you use Drivefile for business or on behalf of an organization, you agree to indemnify and hold Drivefile harmless from claims, losses, damages, liabilities, costs, and expenses arising from:

• Your misuse of Drivefile.
• Your breach of these Terms.
• Your unlawful processing or sharing of data.
• Your infringement of third-party rights.
• Your unauthorized workspace sharing.
• Your use of duplicate cleanup features, including files moved to Trash, Recycle Bin, or permanently deleted at your instruction.
• Your failure to maintain backups or appropriate security controls.

This clause applies only to the extent permitted by law.

We may update these Terms from time to time.

If we make changes, we will update the "Last Updated" date at the top of this page. Where appropriate, we may also notify users by email, through the app, or through the website.

Your continued use of Drivefile after updated Terms are published means you accept the updated Terms.

If you do not agree to the updated Terms, you must stop using Drivefile.

These Terms, and any dispute or claim arising out of or in connection with them, are governed by the laws of England and Wales.

The courts of England and Wales will have exclusive jurisdiction over disputes relating to these Terms, except where applicable consumer protection laws give you the right to bring proceedings in another country or jurisdiction.

If Drivefile later relocates, changes company structure, or operates through a different legal entity, we may update this clause in a future version of these Terms.

If you have questions about these Terms, contact us at Drivefile Support.